Learn About Our Easy Return Policy
Our standard 90-Day Money Back Guarantee
We appreciate that you can choose from a variety of compliance product providers. Thank you for choosing to shop with us. We want to make sure that you have customer satisfaction. Providing you with a quality, up to date product is our top priority. All of our products are products pertaining to labor law are attorney approved and we are constantly working to make sure that all of our products are up to date and compliant.
However, should you find that you need to return your order to us, we have in place a 90 day return policy. Please return the product(s) to us in good, undamaged condition, and fit for resale. The credit card used to make the original purchase will be credited for the return. We will refund the cost of the product(s) 100% (excluding shipping and handling fees) . The customer is responsible for the cost of shipping the return.
We carry out a refund on your order within four weeks of receiving your package back to us. In most cases you will receive a refund much sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), and for your bank or credit card company to complete the refund. We will notify you via email with the details of your refund, and issue your refund in the form of payment used to make your purchase.
- Do I have to pay a restocking fee?
- Who pays for the return shipping costs?
- Who do I call if I have a question about Returns?
- We do not charge a restocking fee for our items.
- In the event that you need to return an item due to defect or damage, we will pay for the shipping of that item(s). If an item is returned due to reasons such as 'I changed my mind' or 'I no longer need the item' or 'someone in our office ordered the wrong item' return shipping costs are the responsibility of the customer.
- All questions relating to returns and refunds should be directed to our Customer Service Hotline. Call toll-free 888-306-7377 Monday - Friday, 7:00am through 5:00pm Pacific Time.